Privacy Policy

01 Information We Collect

jaya762 collects personal data that is necessary to provide you with a safe, personalised, and legally compliant gaming experience. We collect information in three principal ways: directly from you, automatically through your use of the platform, and from trusted third-party sources.

Information You Provide Directly

When you register an account, make a deposit or withdrawal, contact our support team, or participate in promotions, you provide us with personal data including:

• Identity data: Full legal name, date of birth, gender, and national identification number or passport number (collected during KYC verification).
• Contact data: Email address, mobile phone number, and residential address including city (e.g., Dhaka, Chittagong, Sylhet, Khulna) and postal code.
• Financial data: Payment method details including bKash mobile number, Nagad account number, Rocket number, bank account details, and Visa/Mastercard card numbers (stored in tokenised or masked form only).
• Account credentials: Username and hashed password. Plaintext passwords are never stored by jaya762.
• Communications: Content of messages, emails, and chat transcripts exchanged with our customer support team.
• Verification documents: Copies of government-issued ID, proof of address documents, and selfie photographs submitted for identity verification purposes.

Information Collected Automatically

When you access jaya762.app, our systems automatically collect certain technical and behavioural data, including:

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage data: Pages visited, time spent on each page, game sessions initiated, bets placed, game outcomes, deposit and withdrawal history, bonus activations, and in-platform navigation paths.
• Location data: Approximate geographic location derived from your IP address, used to comply with regional access restrictions and to provide localised content relevant to Bangladesh.
• Session data: Login timestamps, session duration, and logout events, which are retained for security monitoring purposes.

Information from Third Parties

jaya762 may receive personal data about you from the following third-party sources:

• Identity verification providers: Third-party KYC service providers may confirm your identity, age, and document authenticity and share the results with us.
• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and card processors may share transaction confirmation data with us.
• Fraud prevention services: Risk and fraud intelligence platforms may share flagging data to help us protect the platform and other players.
• Game providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may share game session data with us for auditing, dispute resolution, and RNG certification compliance.

02 How We Use Your Data

jaya762 uses your personal data for the following purposes. Each purpose is matched to a lawful basis as described in the Legal Basis section below.

Marketing Communications

jaya762 may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, seasonal promotions (such as Eid specials, BPL cricket season offers, or Pohela Boishakh promotions), and platform updates. Marketing communications are only sent where you have provided explicit consent at registration or have subsequently opted in via your account settings. You may withdraw consent and opt out of marketing communications at any time through your account preferences or by contacting [email protected].

03 Legal Basis for Processing

jaya762 processes your personal data on one or more of the following legal grounds:

• Contract performance: Processing is necessary to perform our contractual obligations to you — including registering your account, processing your transactions, and providing access to games and services. Without this processing, we cannot deliver the platform services.
• Legal obligation: jaya762 is required to process certain data to comply with applicable legal obligations, including anti-money-laundering (AML) requirements, age verification mandates, responsible gaming rules, and financial record-keeping obligations.
• Legitimate interests: jaya762 processes certain data based on its legitimate interests in operating a secure, commercially viable platform — including fraud detection, security monitoring, platform analytics, and improving the player experience — provided that these interests are not overridden by your fundamental rights and freedoms.
• Consent: Where processing is based on your consent — for example, for marketing communications or optional personalisation features — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

04 Data Sharing & Third Parties

jaya762 does not sell, rent, or trade your personal data to any third party. We share your data only where necessary, with the following categories of trusted recipients:

Service Providers and Processors

We engage trusted third-party processors who act on our instructions and are contractually bound to handle your data securely and only for the specified purpose. These include:

• KYC and identity verification providers — to verify your age, identity, and document authenticity.
• Payment processors — bKash, Nagad, Rocket, Upay, and card networks (Visa, Mastercard) to facilitate deposits and withdrawals.
• Banking partners — Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank for bank transfer processing.
• Game providers — Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive session data necessary to run game software and resolve disputes.
• Fraud prevention and risk platforms — to identify and prevent fraudulent account activity and money laundering.
• Cloud infrastructure providers — for secure hosting, data storage, and delivery of the jaya762 platform.
• Customer support platforms — to manage support tickets and live chat interactions.
• Email and SMS service providers — to deliver account notifications and, where consented, marketing communications.

Legal and Regulatory Authorities

jaya762 may disclose your personal data to law enforcement agencies, regulatory authorities, courts, or other government bodies where required by law, regulation, legal process, or enforceable governmental request. We will notify you of such disclosures where we are legally permitted to do so.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred as part of the transaction. In such cases, jaya762 will ensure that the acquiring entity is bound by privacy obligations no less protective than those set out in this Privacy Policy, and we will notify you prior to any such transfer.

05 Cookies & Tracking Technologies

jaya762 uses cookies and similar tracking technologies to ensure the platform functions correctly, to analyse usage patterns, and to personalise your experience. A cookie is a small text file placed on your device when you visit a website.

Types of Cookies We Use

Managing Cookies

You may control and manage cookies through your browser settings. Most modern browsers allow you to refuse all cookies, accept only certain types, or delete existing cookies. Please note that disabling strictly necessary cookies will impair the functionality of jaya762 — you may not be able to log in, place bets, or access your account balance if these cookies are blocked.

Instructions for managing cookies in popular browsers are available on the respective browser's support pages. For Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge, cookie controls are located within the browser's Privacy or Security settings menu.

06 Data Retention

jaya762 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, and reporting obligations. The specific retention periods that apply to different categories of data are summarised below.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with any individual. Where data is anonymised rather than deleted, it may be retained indefinitely for statistical analysis purposes.

07 Your Privacy Rights

As a player on jaya762, you hold a number of rights with respect to your personal data. jaya762 is committed to honouring these rights promptly and transparently. To exercise any of the rights described below, please contact our support team at [email protected] with the subject line "Privacy Rights Request".

• Right of access: You have the right to request a copy of the personal data jaya762 holds about you, along with information about how it is being used. We will provide this within 30 days of a verified request.
• Right to rectification: If you believe any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic profile information directly through your account settings; for KYC data corrections, please contact support.
• Right to erasure ("right to be forgotten"): You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other lawful basis applies), or where the processing is unlawful. Note that certain data must be retained to comply with legal obligations — in such cases, we will explain what data must be retained and why.
• Right to restriction of processing: You may request that we restrict processing of your data in certain circumstances — for example, while you dispute the accuracy of data we hold, or while an objection to processing is being assessed.
• Right to data portability: Where processing is based on your consent or contract performance and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to request that it be transmitted to another data controller where technically feasible.
• Right to object: You have the right to object at any time to processing of your personal data based on legitimate interests — including profiling for direct marketing purposes. Upon receiving a valid objection, jaya762 will cease the relevant processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. Withdrawal can be performed through account settings or by contacting support.

08 Data Security

jaya762 takes the security of your personal data seriously and implements a comprehensive set of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure.

Technical Measures

• SSL/TLS encryption: All data transmitted between your device and jaya762.app is encrypted in transit using industry-standard SSL/TLS protocols. Our site operates exclusively over HTTPS.
• Data encryption at rest: Sensitive personal data — including payment details and identification documents — is encrypted at rest using AES-256 or equivalent encryption standards.
• Password hashing: Passwords are never stored in plaintext. We use strong cryptographic hashing algorithms with salting to store password data.
• Access controls: Access to player data within jaya762 is restricted on a strict need-to-know basis, enforced through role-based access controls and multi-factor authentication for internal systems.
• Intrusion detection: jaya762 operates continuous network monitoring and intrusion detection systems to identify and respond to anomalous access patterns in real time.

Organisational Measures

• Staff with access to personal data receive regular data protection and security training.
• Third-party service providers are vetted for security compliance before being granted access to player data.
• Data breach response procedures are in place — in the event of a breach affecting your rights and freedoms, jaya762 will notify affected players without undue delay.

09 Children's Privacy

jaya762 is strictly an adult entertainment platform. Access to and use of jaya762 is limited to individuals who are 18 years of age or older. We do not knowingly collect, process, or store personal data from any person under the age of 18.

If jaya762 discovers or has reason to believe that personal data has been collected from an individual under 18, we will immediately suspend the associated account, delete all related personal data without undue delay, and — where applicable — report the matter in accordance with relevant child protection obligations.

If you are a parent or guardian and you believe your child has registered on jaya762, please contact us immediately at [email protected] with the subject line "Underage Account Report". We will investigate and take appropriate action within 48 hours of receiving a verified report.

10 Policy Updates & Contact

Changes to This Policy

jaya762 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, we will update the "Last Updated" date at the top of this document and, where practicable, send a notification to your registered email address. Your continued use of jaya762 following any update constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically. Archived versions of previous policies are available on request by contacting our support team.

How to Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or jaya762's data handling practices, please contact our support team using the details below. We are committed to addressing all privacy-related enquiries promptly and transparently.

jaya762 takes all privacy complaints seriously. If you submit a complaint and are not satisfied with our response, you retain the right to escalate the matter to the relevant data protection authority in your jurisdiction.